Privacy Policy
Privacy Policy
Effective Date: 28-07-2024
Last Updated: 01-12-2024
At Picadilly Courier Services Ltd, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website and services.
By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
1.1. Personal Information
- Name
- Email address
- Phone number
- Address (for pick-up and delivery purposes)
1.2. Non-Personal Information
- Browser type and version
- IP address
- Pages visited on our website
- Time and date of your visit
1.3. Payment Information
- Billing address
- Payment method (processed securely through third-party providers)
2. How We Use Your Information
We use the information we collect to:
- Process and fulfil your courier service requests.
- Communicate with you regarding your delivery or enquiry.
- Improve our website, services, and customer experience.
- Comply with legal obligations.
- Send promotional emails if you have opted in (you can unsubscribe at any time).
3. How We Share Your Information
We may share your personal information with:
- Third-Party Service Providers: To facilitate deliveries or process payments.
- Legal Authorities: When required by law or to protect our legal rights.
- Business Partners: If necessary for providing additional services you have requested.
We never sell your personal information to third parties.
4. Cookies and Tracking Technologies
Our website uses cookies to improve your browsing experience. Cookies are small files stored on your device that help us:
- Understand how visitors interact with our website.
- Remember your preferences for future visits.
- Provide personalised content.
You can manage or disable cookies through your browser settings.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, or disclosure.
Payment information is processed securely via trusted third-party payment gateways.
6. Your Rights
Under applicable data protection laws, you have the right to:
- Access your personal data.
- Correct or update inaccurate information.
- Request the deletion of your personal data.
- Object to the processing of your personal data.
- Withdraw consent for marketing communications.
To exercise your rights, please contact us at [email protected].
7. Data Retention
We retain your personal information only as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations.
8. Links to Third-Party Websites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
📧 Email: [email protected]
📞 Phone: 0161 531 4470